Salsa Corporation Terms and Conditions

Introduction

Salsa Corporation ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Billing client portal (our "Platform"), or engage with our services, including web design, web development, app development, and IT support (collectively, our "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data You Provide to Us

Account & Contact Information: When you register on our Platform, we collect your first and last name, company name, email address, phone number, and physical address.

Payment Information: To process payments for our Services, we collect billing details such as billing address and payment method. Note: We do not store your full credit card or debit card information. All payment transactions are processed securely through our third-party payment gateway partners.

Communications: We collect information you provide when you contact us for support, submit a support ticket, send us an email, or otherwise communicate with us.

Project Information: We may collect content, files, credentials, and other information you provide to us to complete your project.

Data We Collect Automatically

Usage Data: When you access our website or Platform, we may automatically collect your IP address, browser type, operating system, pages viewed, the dates/times of your visits, and other standard log information.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain our Services: To create and manage your account, fulfill your project orders, and provide ongoing IT support.

To Process Transactions: To process payments, send invoices, and manage billing.

To Communicate With You: To respond to your inquiries, send you project updates, provide customer support, and send important administrative information.

To Improve Our Services: To analyze usage data to understand how our Services are used and how we can improve them.

For Legal and Security Purposes: To comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

Legal Basis for Processing (For EEA Users)

If you are an individual in the European Economic Area (EEA), we collect and process your personal data on the following legal bases:

Performance of a Contract: We need to process your personal data to fulfill our contractual obligations to you (e.g., to deliver the web development services you ordered).

Legitimate Interests: We may process your information for our legitimate interests, such as for improving our Services, provided that these interests are not overridden by your data protection rights.

Legal Obligation: We may need to process your personal data to comply with a legal requirement, such as maintaining records for tax purposes.

Consent: We will rely on your consent to process personal information for specific purposes, such as sending marketing communications. You have the right to withdraw your consent at any time.

How We Share Your Information

We do not sell your personal data. We may share your information with the following third parties in limited circumstances:

Payment Processors: To securely process your payments.

Subcontractors and Freelancers: We may share project-specific information with trusted contractors who are bound by confidentiality agreements to assist us in delivering the Services.

Cloud Service Providers: For hosting our website, Platform, and data.

Legal Authorities: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Our primary operations are in India, Nepal, United States, and Europe.

For clients in the EEA, we will ensure that any transfer of your personal data to a country outside the EEA is protected by appropriate safeguards, primarily through the use of Standard Contractual Clauses (SCCs) as approved by the European Commission.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, we are required to retain invoicing data for several years under Indian tax law), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal information.

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Rights related to Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us at support@salsacorporation.com. We will respond to your request in accordance with applicable data protection laws.

Children's Privacy

Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Salsa Corporation Email: support@salsacorporation.com